Yes, your host is available 24/7 for assistance or questions about the home.
Yes, a dedicated on-island host will personally meet you at your luxury villa upon arrival to provide a comprehensive orientation and welcome.
What to expect during your arrival greeting:
Property Walkthrough: Your host will walk you through the estate to demonstrate how to operate specialized amenities, such as smart home systems, pool heaters, and theater rooms.
Local Orientation: You will receive expert recommendations for nearby dining, secluded beaches, and essential island services.
Concierge Check-in: Your host will ensure that any pre-arranged concierge services—such as grocery pre-stocking or floral arrangements—are set to your satisfaction.
24/7 Support: You will be provided with direct contact information for your host to assist with any needs or maintenance requests throughout your stay.
Your host will show you how to use home features like the pool, Wi-Fi, and entertainment systems, and answer any questions you may have.