Yes, a dedicated on-island host will personally meet you at your luxury villa upon arrival to provide a comprehensive orientation and welcome.
What to expect during your arrival greeting:
Property Walkthrough: Your host will walk you through the estate to demonstrate how to operate home features and specialized amenities, such as smart home systems, pool heaters, Wi-Fi, entertainment systems, and theater rooms, and answer any questions you may have.
Local Orientation: You will receive expert recommendations for nearby dining, secluded beaches, and essential island services.
Concierge Check-in: Your host will ensure that any pre-arranged concierge services—such as grocery pre-stocking or floral arrangements—are set to your satisfaction.
24/7 Support: You will be provided with direct contact information for your host, who remains available 24/7 throughout your stay to assist with any needs, questions about the home, or maintenance requests.
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If you need further assistance, please call us at 866-962-5642 or email us.