Concierge Service ( questions)

  • What does the Hawaii Hideaways concierge service include?

    Every Hawaii Hideaways reservation includes complimentary concierge service at no additional fee. Our dedicated concierge team assists with planning before you arrive and with in-home arrangements throughout your stay.

    Services include airport transfers, car rentals, restaurant reservations, island excursions and activities, in-home private chefs, spa services, and other bespoke experiences. Contact the concierge after booking so every detail can be tailored to your preferences.

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  • Can the concierge arrange activities, dining, and special events before and during my stay?

    Yes — the concierge can arrange island activities, private dining, and special events both before you arrive and during your stay. We encourage you to contact the concierge right after booking so excursions and experiences can be confirmed in advance.

    For dining and celebrations, the team can organize in-home private chefs, romantic beach dinners, birthday celebrations, and other special occasions. Share your wish list early and every detail will be tailored to your group.

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  • Can Hawaii Hideaways pre-stock the kitchen before I arrive?

    Yes. Simply provide your grocery list in advance, and our team will ensure the kitchen is fully provisioned with your preferred items when you check in

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Still have questions?

Our team is here to help you plan your perfect Hawaiian vacation.