Once you submit your booking request and payment, the Hawaii Hideaways reservation process follows these three steps to ensure a seamless arrival:
1. Booking Confirmation: You will receive an immediate email confirming your payment has been processed and your reservation is being finalized.
2. Rental Agreement: A formal Rental Agreement will be sent for your signature to secure the specific terms of your stay.
3. Concierge Introduction: You will be introduced to your dedicated Hawaii Hideaways Concierge, who will assist with pre-arrival services such as grocery pre-stocking, private chef bookings, and island activity scheduling.
4. Arrival Instructions: Approximately 7 to 14 days prior to your check-in, you will receive a detailed “Welcome Packet” containing the property address, entry codes, and local contact information.
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If you need further assistance, please call us at 866-962-5642 or email us.