Yes, most Hawaii Hideaways properties require a refundable security deposit to protect against potential damages. The deposit amount typically ranges from $2,500 to $5,000+, depending on the value and size of the estate. For bookings made within 60 days of arrival, the security deposit is due in full at the time of reservation. Some properties may also offer a non-refundable Security Deposit Protection Fee (damage waiver) as an alternative or supplement to a traditional cash deposit.
Yes, Hawaii Hideaways allows reservation date changes subject to property availability and owner approval. If you need to adjust your travel window, we recommend contacting your dedicated reservation specialist as early as possible. Please note that changing dates to a different season (e.g., from shoulder season to peak holiday season) may result in a change in the nightly rate.
Yes, our team can help coordinate multiple homes for large groups or events across different islands.
Once you submit your booking request and payment, the Hawaii Hideaways reservation process follows these three steps to ensure a seamless arrival:
1. Booking Confirmation: You will receive an immediate email confirming your payment has been processed and your reservation is being finalized.
2. Rental Agreement: A formal Rental Agreement will be sent for your signature to secure the specific terms of your stay.
3. Concierge Introduction: You will be introduced to your dedicated Hawaii Hideaways Concierge, who will assist with pre-arrival services such as grocery pre-stocking, private chef bookings, and island activity scheduling.
4. Arrival Instructions: Approximately 7 to 14 days prior to your check-in, you will receive a detailed “Welcome Packet” containing the property address, entry codes, and local contact information.
Yes, Hawaii Hideaways offers two comprehensive trip insurance options to protect your luxury vacation investment. We provide both a Standard Travel Protection Plan and an upgraded “Cancel For Any Reason” (CFAR) policy for maximum flexibility.
To book a luxury vacation rental with Hawaii Hideaways, select your desired property and travel dates on our website to submit a booking request. After submission, a Hawaii Hideaways reservation specialist will review your request and provide a formal confirmation within 24 hours. For a more personalized experience or to access unlisted “pocket listings,” you may also contact our destination experts directly at 1-866-962-5642.
To secure your preferred villa, Hawaii Hideaways recommends booking 6 to 12 months in advance for peak travel seasons. Popular holidays such as Christmas, New Year’s, and Spring Break are often reserved nearly a year ahead. For larger estates accommodating 10+ guests or specific beachfront locations on Maui, Oahu, Kauai, or the Big Island, a 12-month lead time is ideal. For off-peak or “shoulder season” travel (typically May and September), booking 3 to 6 months in advance generally provides excellent availability.
Most Hawaii Hideaways luxury properties require a 7-night minimum stay. However, this requirement varies based on the season and location. For peak holiday periods, such as Christmas and New Year’s, many villas require a 10 to 14-night minimum. Additionally, select estates on Oahu may require a 30-day minimum stay in accordance with local county ordinances. Exceptions for shorter stays (2–5 nights) are occasionally possible during off-peak “shoulder” seasons or to fill small gaps in a property’s calendar.
Yes, Hawaii Hideaways accommodates last-minute and same-week bookings based on property availability. For the fastest service on short-notice arrivals, we recommend calling our destination experts directly at 1-866-962-5642. Because some of our most exclusive “pocket listings” are not displayed online, speaking with a specialist is the best way to find unlisted inventory for immediate travel.